Cookie Policy

This policy explains how Grosvenor Casino Walsall uses cookies on its website.

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  1. Introduction

This Cookie Policy applies to the website operated by Grosvenor Casino Walsall. It sets out what cookies are, which categories of cookies are used, the purposes for which they are used, and the controls available to you as a user. By continuing to use the website after being presented with the cookie consent notice, you acknowledge that you have read and understood this policy.

This policy should be read together with the Privacy Policy, which provides further information about the processing of personal data collected through or in connection with cookie activity on the website.

  1. What Cookies Are

Cookies are small text files placed on your device, including computers, tablets, and mobile phones, when you visit a website. They allow the website to recognise your device on subsequent visits and to store certain information about your preferences or activity. Cookies may be set directly by the website (first-party cookies) or by third-party services operating on the website (third-party cookies.

Cookies may be session-based, meaning they are deleted when you close your browser, or persistent, meaning they remain on your device for a defined period or until deleted manually.

  1. Legal Basis for Cookie Use

Use of cookies is governed by the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). Under these frameworks, consent is required before placing any cookies on your device that are not strictly necessary for the operation of the website. Strictly necessary cookies do not require consent, as they are essential to provide the service you have requested.

Non-essential cookies are not placed on your device until valid consent has been provided through the cookie consent mechanism. You have the right to withdraw that consent at any time.

  1. Categories of Cookies Used

4.1 Strictly Necessary Cookies

These cookies are required for the website to function. They enable core operations such as page navigation, access to secure areas, and the delivery of services you have specifically requested. Without these cookies, certain parts of the website cannot operate. These cookies do not collect information that could be used for marketing purposes and are not subject to consent requirements.

4.2 Functionality Cookies

These cookies allow the website to remember choices you make, such as language or region settings, and to provide enhanced features as a result. The information collected by these cookies is anonymised and is not used to track your activity on other websites. Disabling these cookies may affect the quality of your experience on the website.

4.3 Performance and Analytics Cookies

These cookies collect information about how visitors use the website, including which pages are visited most frequently and whether users receive error messages from certain pages. All information collected by these cookies is aggregated and therefore anonymous. This data is used solely to improve how the website functions. These cookies are only placed with your consent.

4.4 Marketing and Targeting Cookies

These cookies are used to deliver content relevant to your interests. They may be set by the company or by third-party advertising partners. They track your browsing activity across websites and are used to measure the effectiveness of advertising campaigns and to limit the frequency with which you see a particular advertisement. These cookies are only placed with your explicit consent. Data collected through these cookies is not sold to third parties.

  1. Third-Party Cookies

Some cookies on the website are set by third-party service providers. These providers may include analytics platforms and advertising networks. Each third-party provider operates under its own privacy and cookie policy, which should be reviewed directly. The company does not control the cookies placed by third parties and is not responsible for their content or practices.

Where third-party tools are used, such tools are only activated following your consent, in line with obligations under PECR and UK GDPR.

  1. Cookie Consent and Your Choices

When you first visit the website, you will be presented with a cookie consent notice. This notice provides the following options:

  • Accept All Cookies - consent to all categories of cookies, including analytics and marketing cookies.
  • Accept Necessary Only - only strictly necessary cookies will be placed on your device.
  • Manage Preferences - you may select which categories of cookies you wish to permit.

You may change your cookie preferences at any time by accessing the Cookie Preferences link located in the footer of the website. This will reopen the preference centre, allowing you to adjust your selections by category.

  1. Managing Cookies Through Your Browser

In addition to the on-site preference centre, you may control cookies through your browser settings. Most browsers allow you to:

  • View cookies currently stored on your device
  • Delete all cookies or cookies from specific websites
  • Block all cookies or block third-party cookies only
  • Receive a notification before a cookie is placed

Restricting cookies through browser settings may affect the functionality of the website. Instructions for managing cookies vary by browser and device. You should consult the help documentation for your specific browser for guidance.

  1. Cookie Retention Periods

The length of time a cookie remains on your device depends on its type. Session cookies are deleted automatically when you close your browser. Persistent cookies remain for a defined period, which varies depending on the purpose of the cookie. Where cookies are set by third parties, the retention period is determined by those third parties in accordance with their own policies.

  1. Changes to This Policy

This Cookie Policy may be updated from time to time to reflect changes in applicable law, regulatory guidance, or technical practices. Any material changes will be communicated through an updated notice on the website. You are advised to review this policy periodically to remain informed about the use of cookies.

  1. Contact

If you have questions about this Cookie Policy or wish to exercise any rights in connection with personal data processed through cookies, you may contact the company through the details provided on the Contact page. Requests relating to personal data rights will be handled in accordance with the Privacy Policy and applicable data protection legislation.